Field Service Engineer Jobs

The Field Service Engineer in the automotive sector is the mobile technical specialist who keeps equipment, technology and vehicle systems operational in the field. Working from a company vehicle across an assigned territory, the Field Service Engineer installs, commissions, maintains and repairs the technical products and systems that automotive businesses and fleet operators depend on daily, including diagnostic equipment, workshop tooling, telematics and connected vehicle devices, EV charging infrastructure, vehicle lifting and safety equipment, and specialist capital equipment across workshops, depots and fleet sites.

The role demands an unusual combination of strong technical capability, self-management discipline, customer relationship skills and the ability to diagnose and resolve problems efficiently in an environment where the customer's business operations are likely running around you. The Field Service Engineer who resolves problems on first visit, communicates clearly, maintains accurate service records and manages their own territory effectively is one of the most commercially and operationally valued professionals in the businesses they serve.

Venatu recruits Field Service Engineers for permanent and contract roles across automotive diagnostic and workshop equipment providers, fleet telematics and connected vehicle businesses, EV charging infrastructure operators, vehicle safety and lifting equipment suppliers, automotive capital equipment manufacturers and OEM technical support operations throughout the UK. This role sits within our car dealership, truck and van and operational support recruitment divisions.

Who We Recruit For

We place candidates with:

• Automotive diagnostic equipment manufacturers and distributors
• Workshop tooling and vehicle lifting equipment suppliers
• Fleet telematics and connected vehicle technology businesses
• EV charging infrastructure installation and maintenance companies
• Automotive capital equipment and vehicle preparation equipment suppliers
• OEM and manufacturer direct technical support operations
• Vehicle safety inspection equipment providers
• Tachograph, driver compliance and fleet management technology companies
• Fuel management and fleet card technology businesses with field installation teams

Roles We Place

• Field Service Engineer (Automotive)
• Mobile Service Engineer (Automotive)
• Diagnostic Equipment Field Service Engineer
• Workshop Equipment Field Service Engineer
• Fleet Technology Field Service Engineer
• Telematics Field Installation and Service Engineer
• EV Charging Field Service Engineer
• Vehicle Lifting Equipment Field Engineer
• Senior Field Service Engineer
• Field Service Engineer Team Leader

Who Can Apply

Strong Field Service Engineer candidates in automotive typically come from:

• Experienced Field Service Engineers at automotive equipment providers, fleet technology businesses or OEM support operations who want to move to a new employer, a different product set or a territory with better earning potential
• Diagnostic Technicians or Auto Electricians with strong fault-finding skills who want to move from workshop employment into a mobile field service role with greater autonomy, a company vehicle and a wider variety of customer and technical environments
• EV Charging Infrastructure Technicians who want to broaden from pure installation into a full field service role that combines installation, commissioning, reactive maintenance and customer relationship management
• Workshop equipment engineers or capital equipment service technicians from automotive-adjacent sectors including manufacturing, hospitality or retail equipment who want to specialise in the automotive market
• Telematics installation technicians with experience fitting and configuring tracking devices, dashcams, tachographs and connected vehicle hardware who want to progress into a full field service engineering role with broader fault diagnosis and customer management responsibility
• Commercial Vehicle Technicians or Diagnostic Software Engineers who want a customer-facing, mobile role that applies their technical knowledge outside the workshop environment
• Field engineers from telecoms, building services or industrial equipment with strong electronic fault diagnosis skills who want to develop a specialism in the automotive technology sector

A full UK driving licence is required for all territory-based field service roles. Specific technical qualifications depend on the product type - 18th Edition Wiring Regulations for EV and electrical equipment, LOLER inspector qualification for lifting equipment, manufacturer-specific certifications for diagnostic and capital equipment. Venatu confirms the qualification requirements with each employer before presenting candidates.

Field Service Engineer Salary Guide

Most field service roles include a company vehicle, fuel card, laptop, mobile phone and a tool kit allowance. Call-out rates, overtime and weekend premiums apply in operations with out-of-hours support obligations. Venatu benchmarks total package expectations with each employer before beginning a search. Visit the HR Hub for broader context on mobile technical and field engineering role remuneration in the automotive sector.

What the Role Involves

• Managing a defined territory of customer sites, prioritising scheduled maintenance visits, installation projects and reactive fault calls to deliver first-visit resolution rates within the employer's SLA targets
• Installing, commissioning and configuring equipment at customer sites including workshop diagnostic platforms, vehicle lifting equipment, telematics devices, EV charge points and fleet data capture hardware
• Diagnosing and repairing equipment faults on site, identifying the root cause efficiently, ordering replacement parts where required and escalating technically complex cases to the employer's technical support team in a timely and well-documented manner
• Conducting planned preventive maintenance visits, carrying out safety checks, calibration verification, software updates and equipment functional tests in line with the service contract schedule
• Providing on-site technical training and guidance to customer staff on correct equipment operation, maintenance routines and fault reporting procedures
• Managing the customer relationship across the territory with the professionalism and communication quality that protects revenue, renewal and any contract extension opportunities
• Completing accurate and timely service reports, fault logs and parts usage records in the employer's field service management system at the conclusion of each visit
• Managing a van stock of spare parts, consumables and field tools, maintaining accurate stock records and submitting replenishment requests against minimum stock levels
• Feeding back customer sentiment, product reliability trends and installation quality issues to the employer's technical and product teams to support ongoing product improvement

How the Process Works

For employers:

1. Submit a vacancy with the product type, territory, SLA requirements and any specific qualification or certification requirements.
2. We confirm candidate availability and present a pre-screened shortlist within five working days.
3. Candidates are assessed for technical product alignment, field service experience, customer relationship skills and licence status.
4. Interview and offer supported by Venatu throughout.

For candidates:

1. Register your CV with your technical background, the equipment or product types you have serviced, your field service territory experience and any relevant qualifications.
2. A Venatu consultant will review your background and contact you directly.
3. Roles are matched to your technical specialism, preferred product type and geography.
4. Venatu manages the process and advises on package expectations ahead of offer.

Browse current vacancies or create a job alert to be notified when relevant roles become available.

FAQ

What does an Automotive Field Service Engineer do? An Automotive Field Service Engineer installs, commissions, maintains and repairs technical equipment and vehicle systems at customer sites across an assigned territory. Depending on the employer, this covers workshop diagnostic equipment, vehicle lifting systems, fleet telematics and connected vehicle hardware, EV charging infrastructure or automotive capital equipment. The role combines technical fault diagnosis, planned maintenance delivery, equipment installation and customer relationship management in a mobile, self-managed environment.

What qualifications does an Automotive Field Service Engineer need? Qualification requirements depend on the product type and employer. Electrical and EV charging field service roles require 18th Edition Wiring Regulations and typically City and Guilds 2919 or equivalent EV qualification. Lifting equipment roles require LOLER inspector certification. Telematics and vehicle technology installation roles vary in formal qualification requirement but benefit from automotive electrical knowledge and any relevant manufacturer certifications. A full UK driving licence is required for all territory-based roles. Venatu confirms specific requirements with each employer.

What is the difference between a Field Service Engineer and a Field Service Technician? In automotive, Field Service Engineer typically implies a broader technical scope including system design, commissioning and complex fault diagnosis, often alongside customer training and technical account management. Field Service Technician in the HGV context typically describes a mobile vehicle technician carrying out maintenance and repair work on heavy vehicles at customer depots or roadside. The distinction is not universal and Venatu clarifies the exact scope and technical requirements with each employer before presenting candidates.

What does a Field Service Engineer earn in the UK? Experienced Field Service Engineers typically earn between £34,000 and £46,000. Senior roles and those specialising in EV or high-voltage equipment earn between £38,000 and £56,000. Most roles include a company vehicle, fuel card, laptop and mobile phone. Venatu benchmarks total package expectations with each employer before beginning a search.

What is the progression from Field Service Engineer in automotive? Common progression routes include Senior Field Service Engineer, Field Service Team Leader, Regional Service Manager and Technical Services Manager. Engineers who develop strong customer relationship management and commercial awareness alongside their technical skills are also well positioned to move into Technical Sales, Solutions Architecture and Key Account Management roles. Read about how technology is changing the automotive sector in The Evolution Of Automobiles.

Register or Enquire

Candidates - Register your CV with your technical background, equipment or product types serviced, field territory experience and any relevant qualifications. Venatu will match you to current Field Service Engineer vacancies across automotive equipment providers, fleet technology businesses and EV infrastructure operators, including roles not publicly advertised. Browse live vacancies or create a job alert.

Employers - Submit a vacancy or visit the client hub to discuss your field service engineering requirements. Our team will respond within one working day.