Aftersales Manager Jobs

The Aftersales Manager holds one of the most commercially significant roles in the franchised dealership operation. With aftersales typically generating between 50 and 70 percent of a dealership's total gross profit despite representing a fraction of its turnover, the Aftersales Manager's ability to drive labour efficiency, parts revenue, service plan retention and customer satisfaction directly determines the financial health of the business.

It is a leadership role that demands the ability to manage across multiple departments - service, parts and in many sites bodyshop - while maintaining performance against manufacturer KPIs, financial targets and customer satisfaction standards. Venatu recruits Aftersales Managers for permanent and interim roles across franchised dealerships, multi-franchise dealer groups and automotive service businesses throughout the UK. For senior retained search appointments at Aftersales Director or Group Aftersales level, visit Venatu Executive.

Who We Recruit For

We place candidates with:

• Franchised car and light commercial vehicle dealerships across all manufacturer networks
• Multi-franchise and multi-site dealer groups
• Volume brand and prestige brand franchised operations
• Manufacturer-owned and directly operated retail sites
• Automotive service groups with multi-site aftersales operations
• Fleet management and contract hire businesses with aftersales functions
• Used vehicle retail groups with service centre operations
• Dealer groups restructuring or expanding their aftersales management tier

Roles We Place

• Aftersales Manager
• Aftersales Director
• Group Aftersales Manager
• Head of Aftersales
• Service and Parts Manager
• Aftersales General Manager
• Interim Aftersales Manager
• Area Aftersales Manager
• Franchise Aftersales Manager

Who Can Apply

Aftersales Manager roles are senior appointments that require a proven track record in automotive aftersales management. Strong candidates come from:

• Service Managers in franchised dealerships with a strong financial performance track record and exposure to parts and bodyshop operations who are ready to step up to full aftersales management accountability
• Assistant Service Managers in large-volume franchised dealerships who have been managing the service operation with P&L visibility and are ready for the Aftersales Manager step
• Parts Managers with cross-functional experience in service and aftersales who want to broaden into full departmental management
• Bodyshop Managers with experience across service and parts who want to move into a full franchise aftersales role
• Existing Aftersales Managers looking for a new employer, larger franchise, higher-volume operation or group-level role
• Group or Area Aftersales Managers looking to return to single-site management with direct P&L ownership

Most roles require demonstrable P&L management experience, a strong understanding of manufacturer bonus and CSI structures, and the ability to lead and develop a multi-department team. Venatu confirms the specific experience profile required for each role before presenting candidates.

Aftersales Manager Salary Guide UK (2026)

Most roles include a performance bonus linked to departmental profit, labour efficiency, parts gross profit or CSI score achievement. Company car and fuel card are standard at this level. Venatu benchmarks total package expectations with each client before beginning a search. For broader executive remuneration context, visit Venatu Executive or the HR Hub.

What the Role Involves

Responsibilities vary by franchise type and dealer group structure but typically include:

• Full P&L management across service, parts and bodyshop departments
• Setting and driving performance against labour efficiency, parts gross profit, service plan penetration and CSI targets
• Leading, developing and performance-managing a multi-department aftersales team
• Managing the manufacturer relationship, brand standards compliance and manufacturer bonus achievement
• Driving service plan sales and retention as a recurring revenue and customer loyalty tool
• Managing parts department performance including parts gross profit, first-time fill rate and obsolescence
• Overseeing service reception, customer handling standards and escalation management
• Contributing to the dealership management team and reporting aftersales performance at board or principal level
• Identifying opportunities to grow aftersales revenue through fleet servicing, extended hours, added-value services and workshop capacity optimisation
• Managing recruitment, training and development within the aftersales team

In multi-franchise or multi-site dealer groups, the Aftersales Manager may carry cross-site responsibility and line management of site-level Service Managers or Parts Managers.

How the Process Works

For employers:

1. Submit a vacancy with the franchise, current aftersales team structure, P&L parameters and package.
2. We confirm candidate availability and present a shortlist within five working days.
3. Candidates are screened for P&L management experience, relevant franchise knowledge and aftersales leadership track record.
4. Interview and offer supported by Venatu throughout. For retained senior searches, visit Venatu Executive.

For candidates:

1. Register your CV with details of your current or most recent aftersales management role, franchise experience, team size and P&L accountability.
2. A Venatu consultant will review your background and contact you directly.
3. Roles are matched to your management level, franchise preference and location.
4. Venatu manages the process and supports package negotiation ahead of offer.

Browse current vacancies or create a job alert to be notified when relevant roles become available.

FAQ

What does an Aftersales Manager do in a franchised dealership? An Aftersales Manager holds full commercial and operational responsibility for the service, parts and bodyshop departments of a franchised dealership. This includes P&L management, driving labour efficiency and parts gross profit, managing the aftersales team, maintaining CSI standards, achieving manufacturer KPIs and growing aftersales revenue through service plan sales, fleet servicing and workshop capacity optimisation.

What is the difference between a Service Manager and an Aftersales Manager? A Service Manager manages the service department specifically. An Aftersales Manager carries broader accountability across service, parts and often bodyshop, and typically sits one level higher in the dealership management structure. In smaller dealerships the two titles are sometimes used interchangeably. In larger franchised operations and dealer groups the distinction is clear. Venatu clarifies the scope and seniority of each role before presenting candidates.

What does an Aftersales Manager earn in the UK? Salaries for single-site Aftersales Managers typically range from £55,000 to £85,000 depending on franchise type and dealership volume, increasing to £75,000 to £100,000 for group-level roles. Most packages include a performance bonus and company car. Interim Aftersales Managers typically earn between £500 and £750 per day. Venatu benchmarks total package expectations with each client before beginning a search.

What qualifications and experience does an Aftersales Manager need? Most employers require a demonstrable track record of P&L management within an automotive aftersales environment, strong CSI and labour efficiency performance history, and the ability to lead a multi-department team. Manufacturer standards awareness and experience managing manufacturer relationships are important for franchised roles. Venatu confirms the specific experience profile required for each role before presenting candidates.

What is the progression from Aftersales Manager? Common progression routes include Group Aftersales Manager, Area Aftersales Manager, Aftersales Director and ultimately Dealer Principal. Venatu identifies employers with active senior development pathways and handles Aftersales Director and Group Aftersales retained searches through Venatu Executive.

Can an interim Aftersales Manager be hired for a fixed-term role? Yes. Interim Aftersales Managers are regularly placed by Venatu for fixed-term cover during permanent recruitment, restructuring or management transitions. Venatu maintains a network of experienced interim aftersales professionals available for rapid mobilisation. Submit a vacancy with your timeline and requirements and our team will respond within one working day.

Register or Enquire

Candidates - Register your CV with your aftersales management experience, franchise background, team size and P&L accountability. Venatu will match you to current Aftersales Manager vacancies including senior roles not publicly advertised. Browse live vacancies or create a job alert.

Employers - Submit a vacancy or visit the client hub to discuss your aftersales management requirements. For retained senior searches, visit Venatu Executive. Our team will respond within one working day.