Workshop Controller Carlisle
£33,000 Basic Salary + Bonus
Monday to Friday + Alternate Saturdays
Are you an experienced automotive professional looking to take the next step in your career with a stable, successful dealership?
We are recruiting for a Workshop Controller to join a well-established automotive retail business in Carlisle. This is an excellent opportunity to join a high-performing aftersales operation with a strong team culture, established processes and a supportive management structure already in place.
This is not a turnaround project. Instead, we are looking for an organised and proactive individual who can build on existing success, maintain workshop efficiency and help deliver an outstanding experience for both customers and colleagues.
The Role
As Workshop Controller, you will be responsible for the day-to-day coordination of the workshop, ensuring technician productivity is maximised, work is allocated effectively and customer commitments are delivered on time. Working closely with the Service Department, you will play a key role in driving workshop performance whilst maintaining high standards of quality and communication.
Key Responsibilities
• Allocate work effectively across the technician team
• Monitor workshop efficiency and productivity levels
• Ensure work is completed within agreed timescales
• Support Service Advisors and management with workshop planning
• Maintain high levels of customer satisfaction through effective workflow management
• Assist with quality control and workshop standards
• Foster a positive, collaborative working environment
What We're Looking For
• Previous experience within an automotive workshop or aftersales environment
• Workshop Controller experience would be advantageous but is not essential
• Strong organisational and planning skills
• Excellent communication and leadership abilities
• Ability to prioritise workloads in a fast-paced environment
• Good understanding of workshop operations and vehicle repair processes
• Positive, team-focused attitude
• Desire to contribute to a successful and growing business
What's On Offer
• £33,000 Basic Salary
• Performance-related bonus
• Monday to Friday working pattern
• Alternate Saturday rota
• Ongoing manufacturer and industry training
• Pension scheme
• Staff discounts
• Team events and social activities
• Buy holiday scheme
• Free eye tests
This opportunity would suit an ambitious Workshop Controller or an experienced automotive professional ready to step into a workshop control position with a business that values teamwork, organisation and customer service.
